Exness Support Channels

Help Center

The Exness Help Center has clear details on how to trade. People can look for:

  • Easy Guides: Clear, step-by-step ways to use MetaTrader 4 and 5.
  • Common Questions: Info on account use, putting in money, taking out money, and what trading is like.
  • Tutorials: Short videos and reads on trade ideas and ways to do it.
  • Technical Support: Help for usual tech problems.

Go to the Help Center on the Exness web page and use the find tool to get the info you need.

Email Support

Clients can email [email protected] for personalized assistance. Expect a response within 24 hours. To ensure a prompt and accurate response, clients should include their account number, a detailed description of the issue, and any relevant screenshots or error messages.

Phone Support

Clients can call +35725008105 during business hours for direct assistance. It is helpful to have account details ready to ensure efficient support from the team.

Live Chat

Live chat is available 24/7 on the Exness website. Clients can click the chat icon for instant help from a support specialist.

Social Media

Exness is active on several social media platforms, where clients can get updates, news, and support. Follow Exness on:

  • Facebook: Stay updated with the latest news, market insights, and live updates. Clients can also message for support.
  • Twitter: Get real-time market updates, news, and announcements. Exness also responds to client inquiries via direct messages.
  • Instagram: Engage with Exness through market insights, tips, and educational content. Clients can reach out through direct messages.
  • LinkedIn: Connect with Exness for professional updates, company news, and industry insights.
  • YouTube: Watch tutorials, webinars, and educational videos to enhance trading knowledge.

Exness Office Locations

  • Cyprus: 1, Siafi Street, Porto Bello, Office 401, Limassol.
  • United Kingdom: 107 Cheapside, London.
  • Seychelles: 9A CT House, 2nd Floor, Providence, Mahe.
  • South Africa: Offices 307&308 Third Floor, North Wing, Granger Bay Court, V&A Waterfront, Cape Town.
  • Curaçao: Emancipatie Boulevard Dominico F. “Don” Martina 31.
  • British Virgin Islands: Trinity Chambers, P.O. Box 4301, Road Town, Tortola.
  • Kenya: Courtyard, 2nd Floor, General Mathenge Road, Westlands, Nairobi.

Each office is staffed with knowledgeable professionals ready to assist with regional inquiries and ensure a high standard of service. This global presence allows Exness to cater to the diverse needs of its international client base effectively.