1. Introduction

Exness, a leading forex and CFD broker, is renowned for providing top-tier trading services across the globe. This document ensures transparency by outlining the rights and responsibilities of both the company and its esteemed clients. By engaging with Exness services, clients accept these terms and commit to adhering to them throughout their trading journey.

2. General Information

Exness follows fairness, clearness, and fast work. It began in 2008 and has grown a lot. The main office is in Limassol, Cyprus. Exness is all over the world, with offices in the UK, Seychelles, and South Africa. If needed, the help team is there all day, every day. People can talk to Exness by email at [email protected], using the Help Center, or by calling +35725008105.

3. Regulatory Information

Exness prides itself on being a fully regulated broker, adhering to stringent financial standards set by top-tier regulatory bodies. This adherence ensures a secure and trustworthy trading environment for its clients.

Overview of Regulatory Bodies

Exness operations are overseen by several prestigious regulatory authorities. These bodies provide robust oversight and ensure compliance with international financial laws.

Specific Licenses and Regulatory Authorities

  • Seychelles Financial Services Authority (FSA): Exness (SC) Ltd is authorized and regulated by the FSA, holding license number SD025. The FSA ensures compliance with regulatory and compliance requirements in the non-bank financial services sector.
  • Central Bank of Curaçao and Sint Maarten (CBCS): Exness B.V. operates under the authorization of CBCS, holding license number 0003LSI. The CBCS supervises the financial sector to promote stability and integrity.
  • Financial Services Commission (FSC) in BVI and Mauritius: Exness (VG) Ltd and Exness (MU) Ltd are regulated by the FSC in their respective regions, ensuring operations meet high regulatory standards.
  • Financial Sector Conduct Authority (FSCA) in South Africa: Exness ZA (PTY) Ltd is licensed by the FSCA as a Financial Service Provider (FSP) with number 51024, overseeing market conduct.
  • Cyprus Securities and Exchange Commission (CySEC): Exness (Cy) Ltd is regulated by CySEC under license number 178/12, ensuring adherence to rigorous financial supervision in Cyprus.
  • Financial Conduct Authority (FCA) in the UK: Exness (UK) Ltd operates under FCA regulation, with Financial Services Register number 730729, maintaining high standards of financial conduct.
  • Capital Markets Authority (CMA) in Kenya: Exness (KE) Limited is regulated by the CMA, holding license number 162, ensuring compliance with regulatory requirements in Kenya.

Regional Restrictions and Accepted Jurisdictions

Exness does not provide services to residents of several jurisdictions, including the USA. Services are available to clients in regions where Exness holds the necessary regulatory licenses, ensuring compliance with local laws and regulations.

4. Account Types and Conditions

Exness offers a variety of account types to cater to the diverse needs of clients. Each account type has specific features to enhance the trading experience.

Overview of Account Types

  • Standard Cent: Ideal for beginners, this account type has no minimum deposit requirement and offers leverage up to 1:unlimited. It allows new traders to start with smaller amounts and gradually build their trading skills.
  • Standard: A popular choice among traders, this account type provides low spreads and no commissions. It is suitable for those who seek a balance between cost and features, making it an accessible option for many.
  • Pro: Designed for professional traders, this account type offers market execution and lower spreads. It caters to experienced traders who require fast and reliable order execution and prefer tighter spreads for their trading strategies.
  • Raw Spread: Features tight spreads starting from 0.0 pips and a commission per lot, suitable for traders who prefer raw market conditions. This account provides direct access to market pricing without markups.
  • Zero: Provides zero spreads on major forex pairs, with a commission per trade. It is ideal for traders who need precise pricing for their strategies and prefer to pay a fixed fee per trade.

Account Registration Process

Sign up for an Exness account is easy. Go to the Exness site and find the sign-up page. Write down your details like name, email, phone, and make a secret code. Confirm who you are by giving a paper from the government and a bill with your address. When it’s checked, add cash to your account using different ways like bank moves, cards, or e-wallets. When there’s money, you can start making deals at once.

Minimum Deposit Requirements

The Standard Cent account has no minimum deposit requirement, making it ideal for beginners. Other accounts, such as Standard, Pro, Raw Spread, and Zero, may require a specific initial deposit. These requirements are clearly detailed during the registration process, ensuring transparency and helping traders understand the entry requirements for each account type. This allows traders to choose the most suitable account based on their financial capabilities.

Leverage Options

Exness offers flexible leverage options. Traders can choose leverage up to 1:unlimited, allowing them to tailor their risk management strategies according to their risk tolerance and market conditions. This flexibility helps traders optimize their trading strategies effectively.

Commission and Spread Details

Exness accounts feature competitive spreads and, in some cases, a commission per trade. Detailed information about spreads and commissions is transparently provided on the Exness website. This ensures that traders fully understand the costs associated with each account type, enabling them to make informed decisions.

5. Trading Platforms and Tools

Exness provides a suite of powerful trading platforms to meet the diverse needs of clients, offering unparalleled flexibility and advanced trading tools.

Available Platforms

  • MetaTrader 4 (MT4): MT4 is a highly popular platform among traders. It offers robust tools for technical analysis and supports automated trading. With MT4, traders can use various technical indicators, custom scripts, and expert advisors (EAs) to enhance their trading strategies.
  • MetaTrader 5 (MT5): MT5 is the successor to MT4, providing additional features and improved performance. It includes enhanced charting tools, more order types, and supports multi-asset trading, making it a versatile choice for traders seeking advanced functionalities.
  • Exness Terminal: Exness Terminal is a proprietary web-based platform. It provides a seamless trading experience with an intuitive interface. Traders can access all necessary tools and features directly from their web browser without the need to download any software.
  • Exness Trader App: The Exness Trader App is a mobile application that allows traders to trade on-the-go with ease. It provides access to real-time market data, advanced charting tools, and the ability to execute trades from a smartphone or tablet.

Platform Features and Functionalities

The trading platforms offered by Exness are equipped with advanced charting tools that provide detailed market analysis. These platforms support multiple order types, including market orders, limit orders, and stop orders, allowing traders to execute their strategies effectively. Additionally, the platforms offer real-time market data, customizable indicators, and expert advisors (EAs) to enhance trading decisions. These features enable traders to analyze market trends, identify trading opportunities, and automate their trading strategies for better efficiency.

Autotrading and Algorithmic Trading

Exness platforms support algorithmic trading, allowing traders to develop and implement automated trading strategies. Using expert advisors (EAs) and custom scripts, traders can automate their trading processes, reducing the need for manual intervention. This feature is particularly useful for executing complex trading strategies that require precise timing and accuracy.

Supported Financial Instruments

Exness offers a wide range of financial instruments, enabling traders to diversify their trading portfolios and explore various market opportunities.

  • Forex Pairs: Trade over 100 currency pairs, including major, minor, and exotic pairs. This extensive selection allows traders to take advantage of different market conditions and trading opportunities.
  • Metals: Trade CFDs on precious metals such as gold, silver, platinum, and palladium. These instruments provide a safe haven during market volatility and offer opportunities for portfolio diversification.
  • Energies: Access CFDs on popular energy commodities like crude oil and natural gas. These instruments are essential for traders looking to hedge against energy price fluctuations or capitalize on market movements.
  • Stocks: Trade a large selection of stock CFDs from various industries. This allows traders to invest in individual companies and sectors, benefiting from market trends and corporate performance.
  • Indices: Trade CFDs on major global stock indices, including the Dow Jones, NASDAQ, FTSE 100, and NIKKEI 225. These instruments provide exposure to broad market movements and economic trends.
  • Cryptocurrencies: Trade popular cryptocurrency pairs, including Bitcoin, Ethereum, and Litecoin. These digital assets offer high volatility and the potential for significant returns, making them attractive to traders seeking diverse opportunities.

6. Deposits and Withdrawals

At Exness, the convenience and security of your transactions are prioritized, offering multiple options for deposits and withdrawals.

Deposit Methods

Add money to your account using different ways, like bank transfers, cards, and e-wallets. The system quickly handles deposits, so you can start trading right away. Bank transfers are good for big amounts, while cards are fast and easy. E-wallets, like Skrill and Neteller, give a flexible and safe choice for speedy deposits.

Withdrawal Methods

Pick how you get your cash. You can use banks, cards, e-wallets, or digital money. Most times, you get your cash right away. If you use e-wallets, you can get your cash now. But if you use banks, it may take more time. Digital money is safe and new for cash needs. It helps the need for online cash deals.

Processing Times

Deposits are typically processed within minutes, ensuring minimal delay in funding your account. Withdrawal times may vary depending on the chosen method. E-wallets and cryptocurrencies usually offer the fastest processing times, often completing within seconds to a few hours. Bank transfers and card withdrawals might take longer, generally ranging from a few hours to several days, depending on the banking institutions involved.

Fees and Charges

Most transaction fees are covered, providing a cost-effective trading experience. However, specific methods may incur charges, which are transparently detailed on the Exness website. For example, certain bank transfer fees might apply depending on your bank’s policies, but many e-wallet transactions remain fee-free. This approach ensures traders understand any potential costs upfront, avoiding surprises.

Security Measures

Advanced security protocols protect all financial transactions. Communications between servers and devices are encrypted using 128-bit keys, ensuring the highest level of security. This encryption prevents unauthorized access and secures sensitive financial data. Additionally, Exness employs continuous monitoring and advanced fraud detection systems to safeguard against any potential threats, ensuring that your transactions remain safe and secure at all times.

7. Trading Conditions and Execution

Exness aims to provide optimal trading conditions and fast, reliable order execution to enhance the trading experience.

Order Types and Execution

The platform supports various order types, including market, limit, stop, and trailing stop orders. Both instant and market execution are available, ensuring trades are executed efficiently. Market orders allow immediate execution at current market prices, while limit orders enable trading at specific price levels. Stop orders trigger trades when prices reach predetermined levels, and trailing stop orders adjust automatically to lock in profits while limiting losses.

Margin Requirements

Margin requirements vary depending on the account type and financial instrument. Detailed information on margin requirements is provided on the Exness website to help traders manage their positions effectively. Understanding these requirements is crucial, as they determine the amount of leverage that can be utilized. Higher leverage allows larger positions with smaller initial investments but also increases potential risk.

Stop Out Levels

To protect accounts from significant losses, stop out levels are set. These levels ensure that positions are automatically closed when account equity falls below a certain threshold. This mechanism prevents traders from incurring losses that exceed their account balance, offering a safeguard against market volatility.

Stop Out Protection

The unique Stop Out Protection feature helps delay or completely avoid stop outs, providing an additional layer of security for trades. This feature aims to give traders more control and flexibility, allowing them to manage their positions more effectively even in volatile market conditions.

Negative Balance Protection

Negative balance protection ensures that traders cannot lose more than their initial investment. This feature safeguards accounts from market volatility, ensuring that traders will never owe more than they have deposited, even in the event of extreme market movements.

8. Fees and Charges

Transparency in fees and charges is a cornerstone of the service at Exness. Ensuring traders are fully aware of all costs associated with trading is a priority.

Trading Fees

Trading fees include spreads and, in some cases, commissions per lot traded. These fees vary based on the account type and financial instrument. Spreads are the difference between the bid and ask price, and commissions are fixed charges per trade or lot. Detailed information on these fees is transparently provided on the Exness website.

Non-Trading Fees

Exness does not charge inactivity fees, allowing traders to maintain their accounts without incurring additional costs. This policy helps traders manage their funds more efficiently without worrying about hidden charges for non-activity.

Overnight Fees

Overnight fees, also known as swap rates, apply to positions held open overnight. These rates vary based on the currency pair and are clearly provided on the platform. Swap rates can either be positive or negative, depending on the interest rate differential between the currencies involved.

Transaction Fees

While most transaction fees are covered, certain payment methods may incur charges. Detailed information on these fees is available on the Exness website. For example, some e-wallet services might charge a small fee for deposits or withdrawals, and bank transfers may have associated costs depending on the financial institution. This transparency ensures that traders are fully informed about any potential costs involved in their transactions.

9. Risk Disclosure

Trading financial instruments carries inherent risks. It is essential to be fully informed about these risks to make educated trading decisions.

General Risk Warnings

Trading CFDs involves significant risk and may not be suitable for all investors. It is possible to lose all invested capital, so only trade with money that can be afforded to lose. Understanding the risk-reward ratio is crucial before engaging in CFD trading.

Specific Risks Associated with Trading CFDs

  • Leverage Risk: Leverage can amplify profits, but it can also magnify losses. Higher leverage increases exposure to market volatility and potential for loss.
  • Market Risk: Financial markets can be highly volatile, with prices fluctuating rapidly. This volatility can lead to unexpected losses.
  • Execution Risk: Delays in order execution can occur due to various factors, including market conditions and server performance. These delays can affect the execution price of trades.
  • Liquidity Risk: Certain instruments may have low liquidity, making it difficult to execute trades at desired prices. Low liquidity can lead to increased volatility and price slippage.

Risk Management Tools

Exness provides several tools to help manage risk, including stop loss orders, take profit orders, and trailing stops. These tools enable traders to set predetermined exit points for trades, helping to limit potential losses and lock in profits. Additionally, educational resources are available to offer insights into effective risk management strategies, enhancing traders’ ability to navigate market risks.

10. Client Obligations and Rights

As a client of Exness, certain obligations and rights ensure a fair and transparent trading environment.

Compliance with Laws and Regulations

Clients must comply with all applicable laws and regulations in their respective jurisdictions. This includes providing accurate and up-to-date information during the registration process. Ensuring compliance helps maintain the integrity of the trading environment.

Accurate Information Provision

Clients are required to provide truthful information when opening an account and to update their details promptly if any changes occur. Accurate information is essential for maintaining account security and compliance with regulatory requirements.

Use of Platform and Services

Clients must use Exness platforms and services in a lawful and ethical manner, refraining from any activities that could harm the company or other clients. Proper use of the platform ensures a fair trading environment for all users.

Confidentiality and Data Protection

Exness is committed to protecting personal data. Strict data protection policies are adhered to, ensuring that client information is used solely for the purposes outlined in the Privacy Policy. Secure handling of data is a top priority to protect clients’ privacy and security.

11. Company Obligations and Rights

Exness has certain obligations and rights to ensure the smooth operation of its services and the protection of client interests.

Service Provision

Commitment to providing high-quality trading services includes continuous access to platforms and timely execution of orders. Ensuring reliable service helps maintain client satisfaction and trust.

Data Security

Exness employs advanced security measures to protect client data and financial transactions. All sensitive information is encrypted and securely stored. Robust security protocols safeguard against unauthorized access and potential data breaches.

Dispute Resolution Mechanisms

In the event of a dispute, Exness provides a structured process for resolving issues. Clients can contact the support team or escalate matters to external dispute resolution bodies if necessary. This structured approach ensures that disputes are handled fairly and efficiently.

Amendments to Terms

Exness reserves the right to amend these terms and conditions. Clients will be notified of any changes, and continued use of services constitutes acceptance of the updated terms. This flexibility allows the company to adapt to regulatory changes and improve service quality.

12. Compensation Fund

Exness, as a member of the Financial Commission, provides additional protection for clients through the Compensation Fund.

Overview of the Compensation Fund

The Compensation Fund acts as an insurance policy for clients, covering claims up to €20,000 per client. This coverage applies if Exness fails to honor a judgment from the Financial Commission. The fund ensures that clients have a safety net in place, providing financial protection in case of unresolved disputes.

Eligibility Criteria

Clients become eligible for compensation if the Financial Commission resolves a dispute in their favor and Exness fails to comply with the judgment. This eligibility criterion ensures that only valid claims are covered, maintaining the integrity of the compensation process.

Coverage Limits

The maximum coverage provided by the Compensation Fund is €20,000 per client. This limit ensures additional security for client investments, offering peace of mind and financial protection.

Claim Procedures

To file a claim, clients must follow the procedures outlined by the Financial Commission. Detailed information on how to file a claim is available on the Financial Commission’s website and in the Client Agreement. Following these steps ensures that claims are processed efficiently and fairly.

13. Dispute Resolution

Exness is committed to resolving disputes efficiently and fairly, ensuring client satisfaction and trust.

Internal Complaint Handling

Clients are encouraged to contact the support team for any issues or complaints. The aim is to resolve all matters promptly and transparently. The internal complaint handling process is designed to address concerns quickly and effectively, ensuring a satisfactory resolution.

External Dispute Resolution (Financial Commission)

For unresolved disputes, clients can escalate the matter to the Financial Commission, an independent external dispute resolution body. The Financial Commission aims to resolve disputes fairly and efficiently, providing an impartial platform for dispute resolution.

Legal Jurisdiction

All disputes arising from these terms and conditions shall be governed by the laws of the jurisdiction in which the relevant Exness entity is registered. Clients agree to submit to the exclusive jurisdiction of the courts in that jurisdiction. This clause ensures clarity on the legal framework governing the terms and conditions.

14. Termination of Agreement

The terms and conditions outline the circumstances under which the agreement between Exness and the client may be terminated.

Grounds for Termination

Exness reserves the right to terminate the agreement if the client breaches any terms or engages in unlawful activities. Clients also have the right to terminate the agreement at any time by notifying Exness. This mutual termination clause ensures that both parties can end the agreement if necessary.

Effects of Termination

Upon termination, clients must close all open positions and withdraw any remaining funds. Exness will facilitate the withdrawal process promptly, ensuring that clients can access their funds without delay. This process ensures a smooth transition and final settlement of accounts.

Client’s Right to Terminate

Clients have the right to terminate their account with Exness at any time. To do so, they must contact the support team and follow the necessary procedures. This right ensures that clients can exit their trading arrangements whenever they choose, providing flexibility and control over their trading activities.

15. Amendments to Terms and Conditions

Exness may amend these terms and conditions periodically to reflect changes in services or legal requirements.

Notice Periods

Clients will receive notifications of any amendments to the terms and conditions at least 15 days before the changes take effect. Notices will be sent via email and posted on the Exness website. This advance notice allows clients sufficient time to review and understand the new terms.

Acceptance of Amendments

Continued use of Exness services after the amendment notice period will be considered acceptance of the updated terms and conditions. Clients are encouraged to review the amended terms thoroughly to ensure they are aware of any changes that may affect their trading activities.

Methods of Notification

Clients will be informed of amendments through email notifications and updates on the Exness website. It is the client’s responsibility to regularly check these notifications to stay informed about any changes. Ensuring timely awareness of amendments helps clients remain compliant with the latest terms and conditions.

16. Miscellaneous

This section covers various additional provisions to ensure clarity and comprehensive understanding of the terms and conditions.

Governing Law

The terms and conditions are governed by the laws of the jurisdiction in which the relevant Exness entity is registered. This legal framework provides a clear basis for resolving any disputes or issues that may arise.

Force Majeure

Exness is not liable for any failure to perform its obligations due to events beyond its control, such as natural disasters, war, or internet outages. This clause acknowledges that certain extraordinary circumstances may prevent the fulfillment of contractual obligations.

Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. This ensures that the overall agreement remains intact even if one part is deemed unenforceable.

Entire Agreement

These terms and conditions, along with any other legal documents referenced, constitute the entire agreement between Exness and the client. This agreement supersedes any prior agreements or understandings, providing a comprehensive and up-to-date contract governing the relationship between Exness and its clients.

17. Effective Date

These terms and conditions take effect from the date they are published or amended. This means that any changes made to the terms and conditions will be immediately applicable from the specified date, ensuring that clients are always operating under the most current guidelines.

Last updated: June 19, 2024.